遇到投诉或问题，如果不能立即找到解决问题的方法时，则向副理汇报。

Reports complaints or problems to Assistant Manager if no immediate solution can be found.

确保具有营销员的态度并在酒店内随时发现销

Ensures all telephone calls are handled in a polite, efficient manner.

确保用礼貌，有效的方式处理所有来电。

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution

确保遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工同样提供优质的服务。

Provides excellent service to inte

？按照制定的计划时间表开展客房服务和维护保养工作并高质量的完成工作。

Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.

运用

遵循品牌承诺并始终提供优异的对客服务。

Delivers brand promise and provides exceptional guest service at all times.

适时的为其他部门员工提供同样优质的服务。

To provide excellent service to internal

确保礼宾部的有效运行,并根据有关理念表现出始终如一的礼貌,专业,有效和灵活的服务态度。

Ensures the smooth running of the Concierge department and related areas according to the established concept state

持续监视安全装置中紧急的状况。

Continuously monitors installed safety devices for emergency readiness.

巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产

遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工提供同样优质的服务。

Provides excellent service to internal

协助制定和维护详细的部门运作手册，反映部门的政策和程序，工作流程和绩效标准。 确保年度回顾准确反映任何变化。

Assists with the development and maintenance of a detailed Departmental Operations Manual t

Position:Senior Sales Manager

职位：高级销售经理

有相关工作经验，积极工作态度

Minimum 2 years experience in Front Desk/Guest Relations in an International class hotel

具备2年以上国际酒店前台或宾客关系经验

Fluent in oral and written English

英文听说读写流利

Able to lead and

ABB是电气与自动化领域的技术领导企业，致力于赋能更可持续与高效发展的未来。ABB将工程经验与软件技术集成为解决方案，优化制造、交通、能源及运营。秉承130余年卓越历史，ABB全球约10.5万名员工全力以赴推动创新，

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of

岗位职责

1.Develop business with existing and new customers through professional sales activities, such as （not limited）； （20%）

1.通过专业的销售活动与现有和新客户拓展业务，如（不限于以下活动）